Welcome to Gym24Equipments.in! We appreciate your purchase and strive to ensure that you are satisfied with our products and services. Please review our Refund & Cancellation Policy below to understand your rights and options.

1. Cancellation Policy

1.1. Order Cancellation Before Shipment

  • Request: You may cancel your order free of charge if the request is made before the order has been shipped.
  • Process: To cancel your order, please contact our customer service team at  email: info.gym24equipments@gmail.in or phone number 9354051060 with your order number and cancellation request.
  • Refund: If the cancellation is processed before shipment, a full refund will be issued to your original payment method.

1.2. Order Cancellation After Shipment

  • Request: If you wish to cancel an order after it has been shipped, please refer to our Return Policy below. Cancellation is not possible once the product has been dispatched.

2. Return & Refund Policy

2.1. Return Eligibility

  • Condition: Products must be returned in their original condition, unused, and with all packaging and tags intact.
  • Time Frame: Returns must be initiated within 7 days of receiving the product.

2.2. Return Process

  • Request: To initiate a return, contact our customer service team at email: info.gym24equipments@gmail.in or phone number 9354051060 with your order number, reason for return, and a brief description of the issue.
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  • Inspection: Once the returned item is received, it will be inspected. If the product meets our return criteria, a refund will be processed.

2.3. Refund Processing

  • Method: Refunds will be issued to the original payment method used at the time of purchase.
  • Time Frame: Please allow 7-10 business days for the refund to be processed once we receive and inspect the returned item.

2.4. Non-Returnable Items

  • Non-Returnable: Items such as custom or personalized equipment, clearance items, or those marked as non-returnable at the time of purchase cannot be returned or refunded.

3. Defective or Incorrect Items

3.1. Reporting Issues

  • Defective Items: If you receive a defective or incorrect item, please contact our customer service team immediately at email: info.gym24equipments@gmail.in or phone number 9354051060 with your order number and details of the issue.
  • Resolution: We will arrange for a replacement or a full refund, including any return shipping costs, if the issue is confirmed.

4. Changes to Policy

4.1. Updates

  • Gym24Equipments.in reserves the right to update or modify this Refund & Cancellation Policy at any time. Changes will be posted on our website, and the updated policy will apply to all orders placed after the effective date of the changes.

5. Contact Us

For any questions or concerns regarding our Refund & Cancellation Policy, please contact us at:

  • Email: info.gym24equipments@gmail.com
  • Phone: 9354051060
  • Address: 91 New Arya Nagar Ghaziabad-201001

Thank you for shopping with Gym24Equipments.in! We are committed to providing you with quality products and excellent customer service.