Thank you for choosing Gym24Equipments.in! We are committed to delivering your products promptly and securely. Please review our Shipping & Delivery Policy to understand the process and what to expect.
1. Shipping Information
1.1. Shipping Destinations
- Coverage: We ship to locations within india and select international destinations. For international orders, please contact us at Email: info.gym24equipments@gmail.com or Phone: +919354051060 for details.
1.2. Shipping Methods and Costs
- Domestic Shipping: We offer standard and expedited shipping options within India. Shipping costs are included in price of products.
- International Shipping: International shipping rates and delivery times vary by destination. Shipping costs will be calculated at checkout.
1.3. Handling Time
- Processing Time: Orders are processed within 2 to 3 business days of receipt. Please note that handling time may vary during peak periods or holidays.
- Shipping Time: Delivery time is 5 to 7 working days. Delivery times also depend on the shipping method selected and the destination. Estimated delivery times are as follows:
2. Order Tracking
2.1. Tracking Information
- Notification: Once your order has shipped, you will receive a confirmation email with tracking information and a link to monitor your shipment’s progress.
2.2. Tracking Issues
- Support: If you encounter any issues with tracking or have concerns about your shipment, please contact our customer service team at info.gym24equipments@gmail.com or Phone: +919354051060 for assistance.
3. Delivery Information
3.1. Delivery Locations
- Residential & Commercial: We deliver to residential and commercial addresses. Please ensure that someone is available to receive the delivery at the provided address.
- Pin Code must for delivery
3.2. Delivery Instructions
- Specific Requests: If you have specific delivery instructions or need to make special arrangements, please provide these details at checkout or contact our customer service team.
3.3. Delivery Delays
- Possible Causes: Delivery times are estimates and may be affected by factors such as weather conditions, shipping carrier delays, or customs processing (for international orders).
- Resolution: If your order is delayed, please reach out to us at info.gym24equipments@gmail.com or Phone: +919354051060 for updates and assistance.
4. Damaged or Missing Items
4.1. Reporting Issues
- Damaged Items: If your order arrives damaged, please report the issue within 48 hours of receipt by contacting our customer service team at info.gym24equipments@gmail.com or Phone: +919354051060. Provide photos of the damage and your order number for a prompt resolution.
- Missing Items: If you believe an item is missing from your order, please contact us within 48 hours of delivery with your order number and details of the missing item.
4.2. Resolution
- Replacement/Refund: For damaged or missing items, we will arrange for a replacement or issue a refund as appropriate.
5. Shipping Policy Changes
5.1. Policy Updates
- Gym24Equipments.in reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be posted on our website, and the updated policy will apply to all orders placed after the effective date of the changes.
6. Contact Us
For any questions or concerns regarding shipping and delivery, please contact us at:
- Email: info.gym24equipments@gmail.com
- Phone: +919354051060
- Address: 91 New Arya Nagar Ghaziabad-201001 India.
Thank you for shopping with Gym24Equipments.in! We are dedicated to providing you with a smooth and efficient shipping experience.